Thursday, March 18, 2010

Of puppets and love songs.

How do you tell a story that’s already powerful?
How do you dramatize exceptional customer service?
How do you bring to life an already acknowledged product benefit in a way that makes people smile and notice?
Like this:



How do you feature a product that everyone knows in a new and unusual way?
How do you use a nice piece of music (yes, that’s Colin hay from Men at Work) to help tell a story?
How do you almost (but not quite) pull off a touching story for a car rental company?
Like this:



Like or hate, Zappos and Hertz approach their message delivery in different ways than the norm. You could argue that Nike beat Zappos to the puppets, and that plenty of brands have told sappy stories of love with their product woven in, but I haven’t seen ads like this in these types of categories. Twist applied, Twist approves.

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