In the light of a story about successful and failed internet
hoaxes, my beloved Chicago Cubs provide some interesting context for how the
composition and machinations of communities differ from one to the next.
If you grew up as a die-hard Cubs fan in the 1960’s and
‘70’s, you became a part of a community of loyal and vocal supporters of a
bunch of “lovable losers.” The teams
tried hard, and Wrigley Field was gorgeous and the best way to spend a summer
afternoon (no night games yet), so what if they couldn’t win anything more than
a carnival ring toss?
Remember, this is a team that actually advertises when they
lose. They let the world know with a giant
“L” for Loss on a flag over the centerfield scoreboard.
But then 1984 came; their first playoff appearance in almost
40 years. And with a little bit of
success, expectations slowly started to change. Another playoff appearance five years later,
and the sentiments of the fan base shifted a bit again. More grumblings.
Over time, the nature of the community of Cubs fans changed
and it became a group of more demanding people.
It self selected fewer fans willing to accept defeat and attracted more
fans who booed players making half-efforts and stayed away from the beautiful
confines of Wrigley when the team stank.
In our social media-driven world, because it's so much easier
to find like-minded people, communities form themselves, and they’re fascinating
in the ways they function differently. The
aforementioned article in the Atlantic is a great example of how three
different online communities affected three different attempts at conjuring up
internet hoaxes, based partially on the
strength of the community, but mostly on the way the community exchanges
information.
If you’re thinking about promoting yourself or your brand
online, it’s a great read and a fascinating story. I’m going to go read it again.
Right after I set the DVR to record tonight’s Cubs game.
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